2.3K views
Not resolved
70 comments

Hi;

My name is Orçun İnam and I am from TURKEY.In the summer of 2007 I went to USA with WAT program(Work And Travel—a student program that allow foreign students to work inUSA,CANADA.IRELAND..etc).Since I am not a citizen of USA,tha USA goverment refunds my taxes which were reduced from my salary when ı was working.One needs to apply for a tax refund company to get tax refund and unfortunately I have applied to TAXBACK company.The terrifying story now begins....

If you visit the taxback website (www.taxback.com/Our_Service.asp) ,you will see some falsehoods.A list describes the lies of taxback company and the things I lived related to this lies is given below;1. Maximum legal refunds:It is totally a lie and *** because any of the tax refund companies provides the same amount of tax refund,it is not related to tax refund company it is realated to tax laws of tha country which you have worked.2. Document Retrieval Service:They claim that they work carefully on your tax refund documents !!! They wanted the same documents from me several times.Do you know why? Because probably they lost them.I did not have a choice so I sent them the same documents several times and I gave information about this manner to them and nobody replied my e-mails.3. 24/7 Tax Advice: This is true they give 24/7 tax advice with online chat.However,there is a problem with the connection so you can not talk to the adviser.I do not know this is their fault or not because I don’t know the technical details,but as a result you can not talk.3. No Language Barriers:This is true but the problem is that you can not talk or mail to the adviser in your own mother language because you can not reach them.Usually you can not reach anybody...4. Money sent worldwide and in your local currency: This is true for most countries,but if you read the details you will see that it is not valid for TURKEY.Moreover,nobody says you at the beginning that it is not valid for my country,TURKEY.5. One Step Taxes:As I said before,they claim that they send the forms you need automatically when you register online,but I sent them several times.6. End-to-End Service:They advise to leave everything up to us.What does it mean?? It is an advirtisement lie,all of the companies related to tax refunds do the same things.I can only send the forms online because I am in TURKEY.Unfortunately,it is not true again because when I left everything up to them,I saw that nobody cares about me,nobody answers my e-mails and when they answer they say ‘Do you know how many people we have to work for their tax refunds?’.I can not believe that really.Even in any developing country nobody ignores you like that.7. Free E-Zine Subscribtion:It is true,they give information when they enter new things on your online account at taxback.com.

There are some other incredible things I lived.These are given below as a list.

1. You know as I said before they do not reply my e-mails so I think something to overcome it.I send them e-mail (to several officers of taxback) severel times(maybe 30-40 times).In this e-mail I said that I would complain about their ignorance and swindlings to USA Ministry of Justice,USA Ministry of Commerce and any headquarter related to taxback,and moreover I said that I will be in USA one year later for Master’s Program in an American university and when I will be there we will deal with in a law court.They immediately sent me a lot of mails!!! And moreover,an officer that speaks Turkish called me!!!! I colud not believe that this is really revolting.They have ignored me for several months but when I talked them about the US Ministries and the law court they returned someone who looks shamefaced.However,they did not neglect to say ‘We are too busy,we work for a lot of students from a lot of country’.2. In my personal account page on taxback.com it writes ‘called/not avaliable’.It is again a technical problem or a lie,but I believe that it is a lie because they called me in my mobile phone as I said before.(an officer who speaks Turkish).I asked her about why nobody answers my e-mails,why I can not still take my tax refund(my friends who applied with me at the same time to other companies have received their tax refunds at one bank transfer!!-I have received the first part of my Money and I am waiting the second part,It means two International Bank Transfer form y tax refund and it means that two International Bank Transfer fee is reduced form my tax recund Money !!!!!).Then,she said ‘I do not know the details,it is the work of an another officer’.I do not claim her,maybe she is right about this I claim all of the officers which I have connect in taxback company(especially Galie Valie-my account manager).But she should not said ‘We are too busy,we work for a lot of students’ tax refunds....etc.3. The problems I have said up to now may be forgiven,but I can not forgive their ignorance about me.Nobody talks to me,nobody replies my e- Mails,nobody counts me as a customer!!! Probably,I will be in USA in a year for education and I will do a lot things about their ignorance and swindling.I said they are swindlers because of the a lot of reason I have mentioned above.

Please do something about ths situation because I can not do anything in TURKEY.I could not reach the headquarters of Taxback company,maybe you could.Please tell them about everythnig and please tell everybody(-especially students who will probably work with taxback company-) about the lies of taxback.The officers of taxback company really needs to be corrected,Their behaviour is really disgusting.I feel very very bad that I have trusted them for my tax refund operations,I should not have trusted them.Please help me about this situation,at least help me for announcing of this problems.

Kind Regards

NOTE:Sorry for my English,I am stil learning.

Review about: Taxback Tax Refund.

Had an Experience with Taxback?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1108368

Did you get any portion of your taxes back?

Anonymous
#1074569

i have used taxback .com they are scrab never used this shity company lies just lies tks

Anonymous
London, England, United Kingdom #648500

all you need to do is fill a form from the tax office no need to use these *** company!I made the mistake to apply through taxback had the same pb as anyone else except i managed to claim the taxes myself when i realised how easy it was!!!

the tax office refunded me 510 euros and taxback wanted to give me less than 150 euros and that was not the final amount!!!what a rip off

Anonymous
Auckland, Auckland, New Zealand #639998

I was about to sign up, but then decided that I'd rather not. The women I was dealing with sent me an email saying that if I did not apply in 6 months, I would face tax credits on my account. But, that's illegal since I didn't actually sign anything, right?

Anonymous
Bordeaux, Aquitaine, France #598885

Hello,

I'm little bit afraid when I read all yours messages.I worked the last summer during 3 months in North Wales in UK, I was set there by my french agency.

It was my worst work ever, even if I met so nice people! Anyway, my agency told me that I can ask taxback.com when I will finish my job, in order to have more informations about my tax refund. So I have created an account on their website, and until this no problem. They were calling me all the time to say me that they can help me if I don't received my P45...

That I have to send all the documents as soon as posible... etc So, I sent them my p45 and all my informations, and they have wrote me an email where it was written that they will take 50£ for them (I didn't know until this that it was not a free service) and I was supposed to receive 152,3£ but today I look on my bank account and I have received 132,3£!! What a big surprise!!!

I wrote them an email, so I'm waiting for a response.But when I see all yours messages I think that I will never receive this 20£...

Anonymous
London, England, United Kingdom #594258

I used taxback.com to claim back my Australian superannuation fund, I sent all my forms and signed personal ID documents back to them in July 2012, my application was lodged with my super fund according to them on 1 August 2012, its now 16th January 2013 and I have no super refund which is a substantial amount due to me.Through the past 6 months I have been in constant email and telephone contact with taxback.com whom gave me a due date of 1st December 2012.

They have today emailed me to inform that they have lost my signed ID documentation and my application was never sent to recruitment super!

I did not get an apology just told I had to resubmit my application again.This is appalling - DO NOT USE TAXBACK.COM.

Anonymous
to Chloe Hunn London, England, United Kingdom #648503

you do not NEEED TO APPLY THROUGH TAXBACK WHY DO PEOPLE DO THIS; IT IS WRITTEN ON THE P60 HOW TO CLAIM TAXES BACK: JUST FILL A FORM FROM THE TAX OFFICE YOU CAN FIND IT ON THE TAX OFFICE WEBSITE CALLED INLAND REVENUE!!!!! IT IS FREE AND YOU GET ALL YOUR TAXES BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!UNBELIEVABLE

Anonymous
#566717

I was doing my taxes with them and i should say it's a great company.You can just ignore the fact that the people doing your taxes are Bulgarians-they know exactly what to do.

I received everything I was owed.I would definitely recommend this service!

Anonymous
to smile #592519

you probably work for them, otherwise u wouldn't be so "satisfied"

Anonymous
to lier u are #604621

nope, i'm not working with them, i used them back in 2008 to claim my US tax refund. :-))) :grin

You May Also Like

Intuit - Discontinued services Intuit "I received a glossy brochure in the mail with the headline "Why your Quicken 2013 connected services are being discontinued". No paragraph below this headline explains "Why". It..." Read more Premier Tax Free - Good service provided by Italy Milano airport Mr. Simone Corsini Premier Tax Free "I been line up to claim my tax-free in Italy Milano airport on July 7, 2017 around 11am. When every body is abide by rules, there has a western lady..." Read more Intuit - UNAUTHORIZED CHARGE Intuit "I was just checking my bank statements and there is an unauthorized charge from Intuit. They withdrew money from my account without my consent or knowledge! Very scary! I will..." Read more 2020taxresolution - One of the Biggest Scam Companies in the USA today 2020taxresolution "They solicited me with their services over the phone and guaranteed me of all the things they could and would do for me. After spending $7,000, up front I might..." Read more Google Ad Doctor a scam Google Ad Doctor "I am Brent Guild, and as you can see I am not afraid to show my name as was Victimofbrentguild who posted a false complaintagainst me. victimofbrentguild is actually the..." Read more Vacation Travel Club - Freedom Getaways Vacation Travel Club "We just went to a 90 minute presentation last evening. It all sounded great, amazing, unbelievable. We did not sign up, although we were very enticed. It is $6895 for..." Read more Walmart Savings Catcher Hacked Walmart "I have been entering my receipts from Walmart on Savings Catcher App, now the app has been hacked and some lowlife has redeemed all of the rewards dollars that I..." Read more Matrix home health agency shorts paychecks routinely Matrix Home Health "I am a RN with over 40 years experience and 25 in upper management including 12 years as founder and entrepreneurship. I was recruited by a fellow nurse, I worked..." Read more